Microsoft have launched a new feature called Clutter to Office 365 business customers.

Clutter is designed to organise emails and allow you to focus on the important items in your inbox, with less distractions.

Take a look at the video below to see how it works….

Clutter was launched on November 11th, and has been progressively deployed to Office 365 business customers.

Microsoft have also published a list of frequently asked questions about Clutter since the launch –

Frequently asked questions

Q. When will the Clutter feature be available in my Office 365 environment?

A. Customers who have opted into First Release will begin seeing the Clutter feature from 11th November. We are first rolling out the feature to those using the English locale, other languages will follow as localization is complete. Deployment to standard deployment tenants is targeted to begin later this month.

Q. I turned Clutter on but nothing happened? 

A. Clutter is still learning so that it can provide strong predictions and will only begin taking actions once it has a learned your work style. You can expedite Clutter’s learning by moving messages into the Clutter folder to help train it. The more you move, the faster it will learn.

Q. Can I disable Clutter after I have turned it on? 

A. Yes, you can turn Clutter off. It can be turned off from the OWA options page. If turned off existing items in the Clutter folder will remain in the Clutter folder.

Q. How to train Clutter that items are or aren’t Clutter? 

A. The easiest way to train Clutter is by simply completing your work. You can explicitly train Clutter by moving items to or from the Clutter folder. In OWA, Clutter-specific actions are available as a right-click commands to mark items as Clutter or not Clutter.

Q. Are clutter items automatically deleted after a specified time period? 

A. The Clutter folder does not apply a specific clean-up action. The default policy for a new folder is applied to the Clutter folder at time of creation, and can later be changed. Users in OWA are provided Clutter specific quick clean-up tools to expedite the deletion of the Clutter messages.

Q. Does Clutter work in Outlook desktop clients?

A. Yes. Once turned on by the user, the Clutter folder is available in Outlook and is automatically added in your folder Favorites. In Outlook, users interact with Clutter by moving items to/from the Clutter folder, which trains Clutter for your inbox. You must use the OWA options menu to turn Clutter on or off.

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