System Monitoring
RODIN has developed a system monitoring service designed to meet the needs of the small to medium enterprise. Through a process of refinement we have made the process as accurate and efficient as possible, and through these efficiencies we are able to offer the service to our customers at an exceptionally low monthly fee.
Under the service, we monitor your systems in four essential areas:
Live Alerts
We configure your systems to send alerts to our helpdesk whenever a significant event takes place. In most instances the issue can be resolved remotely, and with no impact to system reliability or performance.
System Status
A daily report is sent by your server, detailing the status of the system. The key operational parameters of the system are checked by a network engineer, with appropriate action taken when an issue is noted.
System Trends
The changes in your system parameters over time are tracked, using the statistical information contained in the daily reports. Trends, such as a decline in system performance or free capacity over time, are easily identified and actioned.
Critical Process Check
The key system processes, including the operation of your backup procedures, are checked by a network engineer and corrective action taken if required.
preventative maintenance
system monitoring
storage and backup
continuous data protection
document management
internet access and security
content filtering
secure remote access
multi-site networks
mobile communications
telephony solutions
point of sale systems
IT fleet management
servicing centre
printer maintenance
consumables management
time and attendance systems
consulting and advice
system audit and review
financing services
website development
web and email hosting
If you are interested in any of our solutions for you or your business, please complete the form below.