Have you ever been working late, or even on a weekend, and found yourself with a technical problem that prevents you from accessing your office systems or getting your work done?
Many business' suffer at times like these, and while the opportunity to get some work done after hours has been lost the problem can be magnified when staff return to work the next business day and find themselves unable to work for the same reason.
As part of our managed services offering, Managed Business Services, our focus is on preventing problems, but we also monitor the systems of our customers so that if an issue arises, even outside of business hours, it can be addressed before it has an impact on your business.
RODIN offer a 24/7 Help Desk where your issues can be dealt with straight away. If you ever need technical support, in or out of business hours, you should immediately call our technical help desk on 1300 138 762. We are able to provide telephone, remote, and onsite technical support Australia wide, and directly in the Illawarra region at any time of the day or night.
Our after hours support service ensures that if an issue does occur after hours, you can bring your business back on line as soon as possible and your staff will never even realise that there was a problem.



