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Managed Print Services Plans Explained

Managed Print Services Plans Explained

Managed Print Services is a great way to manage and optimise your businesses print devices and associated running costs. With so many different print management plans and options available through different managed print vendors, understanding which one is best for...

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What does your business need to prepare for in 2017?

What does your business need to prepare for in 2017?

It's February 2017. That happened quicker than anyone expected. While many of us are still trying to forget what happened in 2016, the truth is that it is time to prepare for what you need to do to ensure your business is safe and will thrive in 2017.   So what...

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The Value Of Using A Managed Service Provider

The Value Of Using A Managed Service Provider

Using a Managed Service Provider (or MSP) is the act of outsourcing daily IT management responsibilities and projects in order to improve operations and reduce costs. A MSP bears the responsibility of monitoring, managing and solving problems related to your business...

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Are your old computers causing productivity problems?

Are your old computers causing productivity problems?

More often than not, businesses hold on to computers as long as they possibly can, stretching out their investment until the computer fails. Is this a good idea? Well, it may seem so at the time, but the truth is that your staff will begin to get frustrated and...

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Fighting The Recent Increase In Ransomware

Fighting The Recent Increase In Ransomware

In recent weeks we have seen a major increase in Ransomware (Cryptolocker), which is a type of malware that is designed to make you pay the bad guys in a way that has never been done before. The increase in infections lines up with some new variants of the...

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Don’t get caught by an online scam this festive season!

Don’t get caught by an online scam this festive season!

Take a look at this image. He may look like a Nigerian Prince, his email may make it sound like he is a Nigerian Prince and even his website may look like a Nigerian Prince's website, but I can promise you he is not a Nigerian Prince. He is Keith, Team Leader of our...

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How can I boost staff productivity with managed services?

How can I boost staff productivity with managed services?

For many small business owners, I.T. and technology generally, is far from the top priority in their business. Rather, improving sales and customer satisfaction, maximising profit and efficiency, and finding time in the day to get everything done are likely to be seen...

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Windows 10 – When Should You Upgrade?

Windows 10 – When Should You Upgrade?

Windows 10 was released to the world on July 29, 2015 and is already running on over 75 million computers world-wide. The feedback has been extremely positive and overall it is looking like a great operating system for desktops, notebooks and tablets. It runs faster...

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Skype For Business Benefits

Skype For Business Benefits

Office 365 is the fastest growing business in Microsoft's history. We are migrating many of our clients to this platform for many different reasons and the more we do this, the more we find out how much people love Skype For Business. At first glance you may think,...

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Why administrator access should never be given to staff

Why administrator access should never be given to staff

We are often asked to look at the I.T. systems of a new customer, and on a depressingly regular basis we find that all users of the system have full 'administrator' access to their computer systems, and sometimes the entire network including servers. This is not a...

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Use Microsoft Office on all your devices

Use Microsoft Office on all your devices

Microsoft Office is by far the most popular productivity suite available on any computing platform. It is the de facto standard for shared documents, and is now available on virtually any device you may choose to use, including: PC and Apple computers (of all types)...

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10 questions to ask your IT service provider

10 questions to ask your IT service provider

Our discussions with new clients are typically focussed on their current concerns and how those can be addressed, but we do encounter a range of questions from time to time that seek to confirm if we can provide the quality of services that we claim we can. Sometimes...

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Expanding your business in the new financial year?

Expanding your business in the new financial year?

Growing your business can be expensive and challenging, and for most businesses the largest cost (and risk!) relates to employees. Studies have shown that successful recruitment can cost as much as 20% of the employees salary, and as much as 50% of the salary if the...

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Protect your business from a cyber attack

Protect your business from a cyber attack

Small businesses are often poorly prepared to defend themselves against a cyber attack. According to recent studies, small businesses may feel that they are less at risk of attacks than larger businesses, and that the impact of an attack will be small. In fact, small...

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Notebook, Tablet, or Hybrid – which is best?

Notebook, Tablet, or Hybrid – which is best?

  With the range of portable computer devices available today it can be quite difficult to choose the right device to suit your needs. That sleek lightweight tablet is certainly appealing, but if it's not actually suitable for the work you need to do then it will...

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Can I trust online backup services with my data?

Can I trust online backup services with my data?

  We are great believers in taking precautions to protect business data, and we go to great lengths to recommend backup and disaster recovery solutions that manage foreseeable and unforeseeable risks. Amongst the traditional forms of data backup, online backup...

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I.T. tips for end of financial year

I.T. tips for end of financial year

It is that time of the year again where small to medium businesses get to spend extra precious hours making sure their end of financial year accounts are organized. In most cases your core accounting software will be a key part of your preparations, and you should...

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How to save money and increase productivity with outsourcing

How to save money and increase productivity with outsourcing

Business today relies on technology and information more than ever before. To fully leverage the benefits of technology, a significant depth and breadth of knowledge and experience is needed, and is rarely found in one individual. The complexity and rising costs of...

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Tips and traps in Office 365 plans for business

Tips and traps in Office 365 plans for business

Office 365 offers a compelling range of services and functionality all bundled into a simple monthly subscription. It is a very popular product, and one that we recommend and include as a key component in our flagship CloudSuite solution. All Office 365 subscriptions...

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Windows Server 2003 support is ending

Windows Server 2003 support is ending

Extended support for Windows Server 2003 will end on 14th July 2015. After that date Microsoft will no longer provide support or issue security updates for any version of Windows Server 2003. The lack of security updates may not sound like a major concern, but it...

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Bring order to the chaos of email signatures

Bring order to the chaos of email signatures

Managing email signatures is a pain in the neck you can easily avoid If you have ever been responsible for updating the company email signatures you probably know what a tedious and annoying process it can be. You may design the signature yourself, or you may be given...

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Unlock the value in your business data

Unlock the value in your business data

Analyse, interpret and display your data, for as little as $20 a month Small businesses often rely on the financial data held in their accounting software or service as their primary source of information about business performance. Cloud solutions, such as Xero and...

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Use cloud telephony to improve customer service

Use cloud telephony to improve customer service

How upgrading to cloud telephony help your business to improve customer service Cloud Telephony involves retiring the traditional telephone system based at your office and connecting your handsets and devices to a service hosted for you. Your phones, calls and numbers...

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Windows 10 is coming

Windows 10 is coming

Windows 10 is coming soon, and it's looking good for business customers After the chaotic and confusing mess that was Windows 8, Microsoft have focused on addressing a range of issues of specific interest to business users in the development of their next operating...

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Lync is now Skype for Business

Lync is now Skype for Business

Microsoft  will release the next version of Lync, a business communications platform, branded as Skype for Business. The release is scheduled for the first half of 2015 and will include a new client interface, a new server version, and close integration with Office...

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Is your mobile device fleet under control?

Is your mobile device fleet under control?

The proliferation of mobile devices, and the growing trend of employees using personal devices at work and for work, has created a lot of headaches for business owners, and IT managers. A growing fleet of mobile devices that are being used within a secure business...

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New version of Cryptolocker – beware!

New version of Cryptolocker – beware!

If you receive an email from the Office of State Revenue, check very carefully that it is valid. The new version of the notorious Cryptolocker sends emails that are designed to trick you into thinking they are from the Office of State Revenue. They look like the image...

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Office 365 now includes unlimited OneDrive space

Office 365 now includes unlimited OneDrive space

Microsoft have upgraded the amount of OneDrive storage space available to Office 365 subscribers from 1TB to an unlimited amount. The upgrade applies to all Office 365 subscribers, but will not be implemented immediately - business users won't see the upgrade take...

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Dropbox hacked?

Dropbox hacked?

Dropbox was the subject of a hack this week, with small batches of user account information and content released by hackers as part of their demand for payment. Dropbox has denied that their systems have been compromised, and that instead a third party network may...

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Did you know? Windows Server 2003 support ends next year.

Did you know? Windows Server 2003 support ends next year.

  Microsoft ended mainstream support for Windows Server 2003 in July 13th 2010, but will continue to offer extended support until July 14th 2015. Extended support recognises that a product is being widely used and provides a significant period of support, but...

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Did you know? Getting started with Windows 8.1

The transition from Windows XP or Windows 7 to Windows 8 can be challenging, and many customers do find it hard to settle into the new operating system interface. We hope that you find the introductory tips below helpful. Windows 8 has not enjoyed the initial success...

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Mobile device management (MDM)

Mobile device management (MDM)

The dramatic growth of tablet and smart phone use in recent years prompted the development of solutions that allow those mobile devices to be managed and controlled. Mobile Device Management, or MDM, is now a mature service offering that provides a comprehensive range...

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Bring your own device (BYOD)

Bring your own device (BYOD)

Do you allow or encourage staff in your organisation to use their own computing equipment to access your systems?  Are staff just coming to work with their device and using it to assist with their work, without your knowledge? The topic of BYOD (another I.T. industry...

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OneDrive and OneDrive for Business

What is OneDrive? OneDrive is an online file storage service designed for personal use. The files that you upload to the service are stored for you by Microsoft, in various locations around the globe, and you can download and access them from whatever location and...

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Getting used to Windows 8

Get past the lock screen When Windows 8 starts it presents a very simple 'lock' screen, which looks great but does not provide a lot of hints about what you should do next. To proceed just hit space, spin the mouse wheel, or swipe upwards on a touch screen device and...

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How to handle suspicious emails

How to handle suspicious emails

SPAM emails are an unfortunate fact of life. No matter how good your spam filtering service is (and we are now used to filters with 99.99% spam removal rates) some undesirable emails are going to reach your inbox. Not all spam emails are harmless - some have the...

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Understanding the value of managed services

Understanding the value of managed services

Most small businesses would not be able to justify a full time IT manager, let alone an entire team of experts to manage their internal IT systems. In many cases, an outsourcing arrangement offers a compelling alternative, providing your business with the expertise...

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Six signs you need our managed services

When you need IT support, you need it immediately. You experience recurring issues with your IT systems. Your current IT support can't keep up with your demand for support. You need a broad range of IT services, but cannot justify, or find, a single person with the...

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Did you know? – Complex passwords

Are complex passwords really necessary? It can be difficult to enforce the use of complex passwords because they are hard to remember and therefore inconvenient, and because if they are also set to expire after a number of weeks or months that inconvenience is...

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New Cloud Bundles

New Cloud Bundles

We are proud to announce public availability of our new hybrid cloud offering, Cloud Suite, an integrated business platform combining the best of cloud and traditional IT services. We feel that it brings powerful simplicity to what can otherwise be a confusing array...

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Launch of new website!

We are launching our new website on the first day of the new financial year, 1st July 2014. Our new website also marks the public launch of new products and services, as well as the retirement of older products and services we are withdrawing. We hope you like the...

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